Welcome to CallIntel LiveKit
Build intelligent voice calling experiences with AI agents CallIntel LiveKit is an enterprise-grade AI-powered voice communication platform designed for modern contact centers. Automate customer interactions, deploy intelligent agents across multiple channels, and gain real-time insights—all with simple APIs and no infrastructure headaches. Perfect for:- 🎯 Customer service automation
- 📊 Lead generation and sales
- 📞 Inbound call management
- 🤖 AI-powered support agents
- 📱 Multi-channel communication
Platform Features
Intelligent AI Agents
Deploy voice agents powered by OpenAI, Google Gemini, and other leading LLMs. Build custom agents with knowledge bases and real-time learning.
Advanced Call Management
Inbound and outbound calling, real-time call routing, call recording, and intelligent queue management. Support for phone and web-based calls.
Rich Integrations
Connect with Gmail, WhatsApp, Telegram, Shopify, and 100+ services. Custom webhooks and API integrations available.
Dashboard & Analytics
Real-time dashboards for admin and organization-level analytics. Call history, agent performance, and billing insights.
Multi-Modal AI
Speech-to-Text, Text-to-Speech, and Speaker Diarization. Support for 50+ languages with multiple provider options.
Flexible Billing
Per-minute credit-based pricing with flexible subscription plans. Scale from startup to enterprise needs.
Start Building in Minutes
Quick Start Guide
Get up and running with your first AI voice agent in 5 minutes. No infrastructure setup required.
Docker Deployment
Deploy the complete platform locally or to production with Docker Compose.
Configuration Guide
Environment variables, API keys, and platform configuration for your setup.
API Reference
Complete REST and WebSocket API documentation with code examples.
For Different Roles
Super Admins
Manage the entire platform, organizations, agents, users, and billing.
Organization Admins
Manage your organization’s agents, calls, users, and billing within your account.
Developers
Build integrations, custom agents, and connect to your applications.
Learn by Feature
Create AI Agents
Build conversational agents with knowledge bases, custom tools, and real-time learning.
Make & Receive Calls
Initiate outbound calls, handle inbound calls, and manage call routing.
Use AI Models
Explore OpenAI, Google Gemini, Deepgram, ElevenLabs, and more.
Manage Billing
Understand subscription plans, credit system, and cost optimization.
Setup Integrations
Connect with Gmail, Telegram, WhatsApp, Shopify, and custom APIs.
Platform Architecture
Understand the microservices architecture and how components interact.
How It Works
CallIntel LiveKit uses a modular, microservices architecture:| Component | Purpose |
|---|---|
| Agent Service | Create and manage AI agents with custom knowledge bases and tools |
| Call Service | Handle voice calls with intelligent routing and real-time management |
| Organization Service | Multi-tenant account and user management |
| Scheduler Service | Automate and schedule calls for batch operations |
| Integration Services | Connect with 100+ external platforms via APIs |
| LiveKit Server | Real-time communication infrastructure for WebRTC and voice calls |
Technology Stack
Core Technologies:- Backend: FastAPI (Python) with async support
- Real-time: LiveKit for WebRTC and voice streaming
- AI Models: OpenAI, Google Gemini, Qwen, Claude
- Speech AI: Deepgram, AssemblyAI, Cartesia, ElevenLabs
- Database: Supabase (PostgreSQL)
- Infrastructure: Docker, Kubernetes-ready
- Integrations: MCP servers, REST APIs, Webhooks
Explore the Architecture
Deep dive into system design, components, and how everything connects together.
What’s Included
Pre-built Components
Ready-to-use agent templates, knowledge bases, and integration modules.
Admin Dashboards
Web interface for managing agents, calls, users, and organization settings.
APIs & Webhooks
RESTful APIs for all operations plus webhook events for real-time integrations.
Multi-Language Support
Support for 50+ languages across speech recognition and synthesis.
Analytics & Reporting
Real-time dashboards with call analytics, agent performance, and billing insights.
Enterprise Features
White-labeling, custom SLAs, dedicated support, and advanced security.
Next Steps
1
Create Your First Agent
Go to the Agent Setup Guide and build your first AI voice agent.
2
Make Your First Call
Follow the Calling Guide to make test calls and understand call flows.
3
Explore Integrations
Check out available integrations to connect your systems.
4
Review API Documentation
Read the complete API documentation for advanced integrations.